What S.B. 288 measures, Connections already documents.
Utah's S.B. 288 directs DHHS to set quality measures for certain Medicaid providers and to build closed-loop referral tracking for health-related social needs. Those are the habits CasePilot enforces on every Connections referral today: documented first contact, a timestamped record of every step, an explicit outcome at close — and automatic email updates, so you always know what happened.
This page describes how Connections and CasePilot document and track referrals. It is not a compliance or certification claim — quality measures under S.B. 288 are defined by DHHS, Medicaid, and payer contracts, and agencies should confirm requirements with their own counsel.
Documentation — first contact, outreach attempts, appointments, and status changes are recorded as they happen, each with a timestamp and an owner.
Referral follow-through — every referral moves through a closed loop: received, assigned, contacted, in care, closed. Nothing sits in an inbox, and you get an email at every step.
Outcome tracking — every case closes with an explicit disposition and a reason, recorded against the need in the original referral.
Quality measures — wait, follow-through, and closure figures come straight from the case record, so a report always reconciles to what actually happened.